This document is an official proposal (public offer) of sole proprietor (IP) Vladimir Leonidovich Rabchanov, OGRNIP 317470400018418, INN 471009214205 (the “Contractor”), addressed to any legally capable natural person, sole proprietor or legal entity (the “Customer”), to conclude a paid services contract on the terms set out below.
1. Terms and definitions
1.1. Offer — this proposal to conclude a contract, publicly available on the Contractor’s Site at https://upmob.ru/offer.
1.2. Acceptance — full and unconditional acceptance of the Offer by the actions in clause 2.4. The contract is concluded upon Acceptance.
1.3. Site — the Contractor’s website at https://upmob.ru.
1.4. User Account — a protected section of the Site available to the Customer after registration or login.
1.5. Services — a set of actions by the Contractor to promote the Customer’s Objects online, including but not limited to: increasing mobile app installs; raising ratings, the number of ratings and reviews in app stores (App Store, Google Play, etc.); increasing views, likes, shares, comments and subscribers in social networks and on video hosting; increasing traffic to sites, landing pages and online stores; and other actions listed in the Price List and the Site interface.
1.6. Promotion Object — a mobile app, website, social media page, video, post, online store or other object available online via a unique link (URL).
1.7. Order — a properly placed request by the Customer for a specific Service, containing a link to the Promotion Object and the desired volume.
1.8. Price List — the Contractor’s current rates published on the Site in the “Pricing” section.
2. Subject of the contract
2.1. The Contractor undertakes to provide Services for the Promotion Objects specified by the Customer, and the Customer undertakes to accept and pay for them on the terms of this Offer.
2.2. The list, volume, timing and cost of Services are determined by the tariff the Customer selects in the User Account.
2.3. This contract is public (Art. 426 of the Civil Code of the Russian Federation).
2.4. Acceptance of the Offer is any of the following: registration on the Site and creation of a User Account; placing an Order through the Site form with subsequent payment; or actual payment for the Services by any method offered by the Contractor.
2.5. The contract is concluded upon Acceptance and is valid until the parties fully perform their obligations, unless otherwise provided by separate terms.
3. Procedure for providing services
3.1. The Customer independently selects the Service and volume via the Site interface, specifying: for mobile apps — a direct link to the app page in the store; for sites and other web pages — the full URL (including https://); for social networks — a link to the profile, post, video or other object; the required number of actions (installs, likes, clicks, subscribers, etc.); the desired execution mode (immediate or distributed over time); and, for some order types, the order scenario and reporting format.
3.2. After the Order is placed and payment is received, the Contractor sends it for execution. The Order status is shown in the User Account.
3.3. The Contractor may engage third parties to provide the Services, remaining responsible to the Customer for their actions.
3.4. The term for providing the Services is stated in the order description or generated automatically.
3.5. A Service is deemed duly provided and payable in full if, within 24 hours of the order status changing to “Completed”, the Customer has not sent a reasoned written refusal (claim) via the Contractor’s e-mail or other means of communication.
4. Price and payment
4.1. The cost of Services is determined by the Price List in effect at the time the Order is placed.
4.2. The Contractor may change the Price List unilaterally, but such changes do not apply to Orders already paid by the Customer.
4.3. Payment is made in Russian rubles by non-cash methods: by bank card via the payment service on the Site; from an electronic wallet; or by bank transfer with an invoice (for legal entities and sole proprietors).
4.4. The Customer’s payment obligations are deemed fulfilled when the funds are credited to the Contractor’s account.
5. Rights and obligations of the parties
5.1. The Contractor undertakes to provide the Services in accordance with the selected tariff and the law of the Russian Federation; to provide the Customer with information on order progress via the User Account; not to transfer the Customer’s contact and payment data to third parties except as provided by law; and to comply with Federal Law No. 152-FZ “On Personal Data”.
5.2. The Contractor may suspend the Services if the Customer breaches payment terms or provides inaccurate data; and may decline to perform an Order if its execution violates the rules of an app store, social network, hosting provider or the law. In that case the money is refunded to the Customer minus actually incurred costs (Art. 782 of the Civil Code of the Russian Federation).
5.3. The Customer undertakes to provide accurate and current links to Promotion Objects; not to use the Services to distribute prohibited information (extremism, pornography, calls to violence, phishing, malware, etc.); and to monitor changes to the Offer published on the Site.
6. Refunds
An unused balance may be refunded at the Customer’s request, minus costs actually incurred by the Contractor and payment-system fees. Services already provided are non-refundable. To request a refund, contact the Contractor.
7. Liability
The Contractor makes reasonable efforts to achieve a result but does not guarantee specific metrics that depend on the algorithms and policies of third-party platforms, and is not liable for sanctions of third-party services caused by the Customer’s actions or breach of those platforms’ rules.
8. Term, changes and contacts
The Offer is valid until withdrawn by the Contractor, who may amend its terms; the current version is posted on this page. Contractor details: OGRNIP 317470400018418, INN 471009214205. E-mail: admin@upmob.ru.